I previously said that Search User Interfaces (UI) have two jobs -- helping people find things, and educating them about the structure and contents of the data or catalog they're searching through. (I'll use "catalog" here under the assumption that I'm describing an e-commerce search system, but much of this …

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One of my specialties as a freelance consultant is discovery systems for e-commerce -- web pages and backend systems for helping users search for and find what they want or need. For the last year and a half, I've been working as a consultant for DesignShop, a company that sells materials samples for home renovations. …

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Say you're an Engineering Manager or a Product Manager, responsible for a business-critical search system on a website. Maybe e-commerce, maybe a marketplace, maybe something else. Search is sort of working, it doesn't crash, and it's fast, but there's a feeling that "search isn't great", and you've been …

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As I've written about before, as a data scientist supporting a product or marketing team with A/B testing, the job is communication -- helping to translate between business requirements and what we can learn from statistics. I (and many, many others) have found that there is a lot of value in having a document, shared …

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The other day, I was reading a post by Venkatash Rao (thousands of words of under-edited brilliance, as usual), and was struck by this note about the complexity of climate solutions: I tend to take as an article of faith the systems science rule of thumb that the complexity of solutions generally matches the complexity …

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